Gaspard Martin-Jouannaud Posted October 13, 2023 Share Posted October 13, 2023 I am using spotfire version 10.10.2.Steps to reproduce the crash: Create a label (or any other property control), create a new doc prop for the label, add an ironpython script that triggers on property change and will trigger an error. Change the doc prop value to any value from the label menu -> crash Link to comment Share on other sites More sharing options...
Fredrik Rosell Posted October 13, 2023 Share Posted October 13, 2023 Hello Gaspard,I recommend that you report any such issues (defects/crashes) to our support team (open a case in the support portal - https://support.tibco.com/) so they are properly tracked and addressed.Note 1: I did a quick test in 10.10.2 but was not able to reproduce the issue so please work with our support team to identify the exact repro steps. Note 2: version 10.10 is quite old and is no longer receiving any fixes. Fixes are (generally) provided in the latest mainstream version and the two most recent LTS versions, which are the ones with fix support (currently 11.4 LTS and 12.0 LTS)Note 3: Version 10.10.2 is old, even by 10.10 standards, with 10.10.6 being the latest Spotfire Analyst 10.10.x version so at the very least, you should make sure to upgrade to 10.10.6.Best RegardsFredrik Link to comment Share on other sites More sharing options...
Gaspard Martin-Jouannaud Posted October 13, 2023 Author Share Posted October 13, 2023 Hello Fredrik,I reported the issue here because I currently cannot log in to the support (I get the message "SSO login errorThere seems to be an issue with your login into support.tibco.com"). As for the version I will be upgrading to the latest one soon. I will try again on that version and contact support then if I can.Thank you for your response Link to comment Share on other sites More sharing options...
Fredrik Rosell Posted October 13, 2023 Share Posted October 13, 2023 Thank you for letting me know, Gaspard. I can see that you have already reached out to support for assistance regarding that login issue and that our support team is now working to help you fix that.Best regards and have a great weekend!/Fredrik Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now