Giovanni Bocchi Posted March 7, 2023 Share Posted March 7, 2023 I'm trying to cobrand my Spotfire installation but I found difficulties. My Spotfire version is 12.0.2 LTS (Linux). I created the spk file on a Windows machine and deployed it manually through the deployment & packages menu. The procedure has not yielded any error messages, but there are some problems: all my changes are applied correctly in Spotfire analysis but nothing is changed in the web player (login page, etc).Can you help me? Is there a problem with version 12? Is there a problem with Linux version?I followed this link:https://docs.tibco.com/pub/spotfire_server/latest/doc/html/TIB_sfire_cobranding_help/cobranding/topics/cobranding_spotfire.htmlThe same procedure with the same customization which was implemented on a Spotfire server (11.4.5) operating on a Windows platform worked perfectly.Can you help me?thanks Link to comment Share on other sites More sharing options...
Fredrik Rosell Posted March 7, 2023 Share Posted March 7, 2023 Hello,I recommend opening a support case in the TIBCO Support Portal - https://support.tibco.com/s/ - so our Support team can help you troubleshoot. This will be easier to do with access to your log files and co-branding package. A few general comments though:* For cobranding to work on a Linux system, cabextract must be installed.* I would use the very latest Package Builder version (12.2.0) as I know there were some "co-branding + Linux"-related issues at least in early 12.0 versions.* There are some differences related to cobranding between 11.4 and 12.0 so I recommend that you test with a cobranding package created from scratch in 12.0 using the documentation you mentioned (https://docs.tibco.com/pub/spotfire_server/latest/doc/html/TIB_sfire_cobranding_help/cobranding/topics/cobranding_spotfire.html).* Try building the package with intendedplatform=universal and targetframework=any(Reference: https://docs.tibco.com/pub/sfire_dev/area/doc/html/devdoc/topics/package_builder_console_parameter_reference.html)Best RegardsFredrik Link to comment Share on other sites More sharing options...
Giovanni Bocchi Posted March 10, 2023 Author Share Posted March 10, 2023 Hi Fredrik,thanks for your answer. I tried to use intendedplatform=universal and targetframework=any and several other combinations but nothing changed. The documentation does not provide an explicit example of the cobranding procedure from the console. Link to comment Share on other sites More sharing options...
Fredrik Rosell Posted March 10, 2023 Share Posted March 10, 2023 Hello,Thank you for the update. I definitely recommend opening a support case for further investigation then. Link to comment Share on other sites More sharing options...
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